At Reach The Stars Dog Training, we are committed to protecting your privacy and ensuring the security of your personal information. Please read our privacy policy carefully to understand how we collect, use, and safeguard the information you provide to us.

1. Information We Collect: We may collect the following types of personal information: names, email addresses, phone numbers, addresses, pet names, and payment information. We collect this information through website forms, cookies, analytics tools, phone interactions, and other relevant means.

2. Use of Information: We collect personal information for the purpose of processing orders, responding to inquiries, improving our services, sending newsletters, providing services, and collecting payments. We do not sell your information to any third parties, but we may share it with or use it with trusted payment processors to facilitate secure transactions.

3. Data Security: We take data security seriously and employ industry-standard measures to protect your personal information. Our website utilizes HTTPS encryption for secure browsing, and we store personal information in a secure database for internal use and record-keeping. Payment information is handled securely between you and the payment processing company.

4. User Rights: If you have an account on our site or have utilized our services, you can request to receive an exported file of the personal data we hold about you, as well as request the erasure of any personal data we hold unless we are required to retain it for administrative, legal, or security purposes.

5. Cookies and Tracking Technologies: Our website utilizes cookies for authentication and to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our cookie policy.

6. External Services: We utilize services such as SquareUp, PayPal, Paw Partner, and CashApp for payment processing. While we strive to work with trusted partners, we are not responsible for the privacy practices or policies of these third-party services.

7. Legal Compliance: We comply with all applicable local and federal privacy laws, including but not limited to the regulations outlined by Virginia state laws and U.S. federal regulations.

8. Contact Us: If you have any privacy concerns, questions, or requests regarding your personal information, please contact us at admin@reach-the-stars.com or call us at 540.251.1869.